HELPme Admin1.2 - App Store

Delivered on a highly configurable mobile platform, HELPme provides support and resources to students, families, and staff using a healing-centered interface. The HELPme app trains all school users on the importance of asking for help, recognizing asking for help as a critical life skill, and providing a safe way to practice asking for and receiving help from one’s first interaction with the school.

HELPme Provides 3 Ways to HELP based on the user’s level of trust.

1. Self-Help: Get Resources
2. Help from a Trained Crisis Counselor: Crisis Text Line
3. Help from your School or Community: Get Help

The HELPme Admin app allows authorized HELPme administrators to access and manage inquiries from their mobile devices. All of the inquiry management features of the desktop interface are available in the app:
- List inquiries by statusView details of an inquiry

- Chat via private messenger with inquiry reporters
- Update type, status, target, perpetrator, labels, actions taken
- Assign inquiries to people or groups
- Escalate inquiries
- Team communications

HELPme Admin remembers your login, so you don’t have to re-enter it every time you want to manage inquiries.

Stay informed with push notifications to your mobile device. New inquiries, new messages, and new assignments help you stay up to date on HELPme activity.

The built-in HELPme Messenger gives administrators handling inquiries direct communication with the people who sent in the reports.

Download the HELPme Admin app for free and use your existing administrator login.

Version History This version includes improved user session management and updated policies. 1.2 12/04/2025 This version adds functions to adjust messaging preferences for selected accounts. 1.1.6 09/04/2025 Bug fixes and improvements 1.1.4 08/28/2024 Finally, two great products come together! In this latest HELPme ARS Admin release we have provided a way for customers to also leverage and monitor their STOPit Notify emergency communication system. This is the first step towards a unification of our platform and applications. Now, if you use both products, you can report an emergency to internal responders and 911 straight from this HELPme Admin app. You will also notice an emergency banner which will keep you aware of anything ongoing in your schools. This powerful new functionality requires activation at the account level, so just let us know whenever you are ready! 1.1.3 06/28/2024 This version has updates for messaging detail information. 1.1.2 09/20/2023 This version adds an updated messenger and Team Comms service. It is a required upgrade to be able to connect and use messenger features. 1.1 06/26/2023 1.0 12/30/2022